Frequently Asked Questions | Blue Buffalo (2024)

Does Blue Buffalo test its food on animals?

Our company was founded on the basis of providing the best possible nutrition for dogs and cats. As we develop new recipes, we test them with dogs and cats to ensure they like the taste and that the food delivers the right nutrition to meet our high standards prior to making any new recipe broadly available to pet parents. This is done responsibly and under safe conditions, monitored and managed by veterinarians. We do not undertake, support or sponsor studies that harm animals.

Who develops your food?

We create and develop our own recipes using the expertise of on-staff veterinarians and PhD-level animal nutritionists.

Where is your food manufactured?

Product quality is our #1 priority. That’s why we make many of our foods and treats right here in the U.S. with carefully selected, globally sourced ingredients. We have two manufacturing facilities — one in Joplin, MO and one in Richmond, IN. In addition, our other manufacturing partners in the U.S. work according to our recipes and specifications. A select number of our products are manufactured in Thailand by trusted partners. We hold all manufacturers to the same policies and standards to ensure high-quality, consistent products.

Are your bags recyclable?

BLUE packaging doesn’t currently contain a universal recycling symbol. Our bags are made of a mix of materials selected to ensure our high-quality products remain protected until enjoyed by your pet. We recommend checking with your local recycler, because each community has different requirements.

Does Blue Buffalo have a California Supply Chain Transparency Act?

Please click here to see our California Transparency Act.

Are there any Blue Buffalo recalls, and how do I find out when pet foods are recalled?

Blue Buffalo does not have any activerecalls. We have strict controls in place to ensure our ingredients meet our high-quality standards. Some of these controls include strict testing, ingredient source verification, robust quality checks of incoming ingredients at all of our U.S. manufacturing facilities, cleaning verification of equipment and environment, and many more.

For accurate recalls and withdrawal information, we encourage you to visit the U.S. Food and Drug Administration (FDA) website, which includes recall information for all pet food brands.

What is DCM and what is Blue Buffalo doing about it?

DCM (dilated cardiomyopathy) is a disease that occurs in dogs and cats where the heart becomes enlarged and is unable to pump blood effectively. It’s a disease we take very seriously. The FDA has confirmed that DCM is scientifically complex and multifaceted. Based on the FDA’s most recent announcement, no causal relationship was found between DCM reports and reported pet food products. Nevertheless, our team of animal nutritionists and veterinarians continue to monitor scientific research and developments to better understand DCM and we hope to arrive at a clear understanding of what causes DCM in dogs. Please visit FDA.gov for more information. The health and safety of your pets is our first priority and we remain committed to providing diets that are safe, high-quality, and made with natural ingredients.

I’m concerned about DCM—which food products are safe for my pet?

Blue Buffalo is proud to offer a broad range of diets to meet a variety of nutritional needs for your dogs and cats—and we’re here to help support you in choosing a healthy and holistic food for your pet. Pet parents consider a variety of factors when choosing the best food for their four-legged family members; we recommend talking with your veterinarian to decide what food product may be best for your pet. The number of DCM cases remains small and the FDA has found no causal relationship between DCM reports and reported pet food products. Our team continues to monitor this issue.

For more information about Blue Buffalo’s variety of diets, recommendations on a grain-containing product, or if you still have any concerns, please fill out our contact us form or call us directly at (800) 919-2833.

How are Blue Buffalo products formulated and made?

All Blue Buffalo products undergo a robust formulation, manufacturing and testing process to ensure their safety, efficacy and compliance with all nutrient requirements. All Blue Buffalo formulas undergo feeding studies, including digestibility and nutrient analyses, to help ensure their safety and efficacy. Blue Buffalo formulates and manufactures all of its products to meet the criteria of evaluating commercial pet foods as outlined by the Global Nutrition Committee of the World Small Animal Veterinary Association (WSAVA), an organization that represents 105 member associations of more than 200,000 individual veterinarians. And, as we pledge with our True BLUE Promise, all of our diets are made with high-quality natural ingredients and contain NO corn, wheat or soy, NO chicken (or poultry) by-product meals and NO artificial flavors or preservatives.

Frequently Asked Questions | Blue Buffalo (2024)
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