Amazon is one of the biggest companies when it comes to online shopping, and it has become indispensable to most of us. With its seamless delivery network, the tech giant ships over a million packages daily, making it a vital player in the e-commerce ecosystem. Amazon's commitment to delivering a delightful shopping experience goes beyond the speed of shipping. It estimates the package delivery time to your doorstep and employs a sophisticated algorithm to tell you when to place an order for next-day delivery.
However, even for the tech giant, it's not always possible to ship products at such a fast pace, especially with Prime Day and festive period surges in order volumes. Plus, some third-party sellers may not ship products immediately. Amazon makes it easy to check the delivery status of your package in such situations.
Whether you ordered the latest Amazon Echo smart displays or Amazon Fire TVs, this article shows you how to track your Amazon orders in real time using the Amazon mobile or web app.
Track your Amazon order on mobile
Tracking an order is the same on iOS and Android since Amazon uses an identical user interface (UI) design on both mobile platforms. Here are the steps:
- Download the Amazon mobile app from the Google Play Store or App Store.
- Open the app and sign in with your Amazon account details.
- Navigate to the Profile button (it looks like a user icon) at the bottom of your screen.
- Tap Your Orders.
- Check your recent order history with delivered packages and the estimated arrival date for pending orders. Select an order you want to track.
- Check the shipment's current location from the following menu.
- Tap See all updates to peek at your order's journey.
Track an Amazon package on a computer
You don't need your phone to track Amazon orders. You can do the same thing via the desktop app. Here's how:
- Visit the Amazon website on your Windows or Mac computer.
- Sign in with your Amazon account credentials.
- Select Returns & Orders in the upper-right corner.
- Find your order history, and select the Track package button beside an order.
- Check your order status, tracking ID, and estimated arrival date.
If the estimated delivery date has passed and your tracking information hasn't changed, wait a day or two for the shipment to be delivered.
Track an Amazon package on a tablet
Do you frequently use your tablet to place and manage your Amazon orders? You can easily track your order on a tablet by following the steps below.
The screenshots were taken on an iPad.
- Open Amazon on your tablet and go to your account.
- Select Your Orders at the top.
- Tap Track package beside an order.
- Check your order's current location and status from the following menu.
Use the Amazon tracking map
If Amazon's delivery service is available in your area, you can track your order's exact location. Select Track Package from the Your Orders menu (refer to the steps above) or the shipment confirmation email and check the driver's live location on Amazon map tracking. You can plan your day accordingly to ensure you're present at the delivery location or nominate a safe place for your delivery.
You can sign up for delivery alerts on the Amazon app to receive a notification about the tracking map's availability.
With traditional carriers like FedEx, Bluedart, or UPS, you must use the courier company's delivery map service to track your Amazon order's live location.
Use third-party apps to track your Amazon order
Amazon doesn't use its delivery service in most regions. The company relies on third-party courier companies to deliver your products on time. When Amazon uses different carriers like FedEx, UPS, and USPS to ship your orders, it can be difficult to track the items. In such instances, your best bet is to use a third-party package-tracking app on Android or iPhone and get tracking details from all major delivery services on the same interface.
Parcels: Track all your online orders (not only your Amazon orders)
One such third-party app is Parcel, which is available on iOS and Android and can track orders from more than 300 regional and international courier services. The app operates a freemium model that requires a $5 yearly subscription to unlock all features (like the ability to track more than three packages simultaneously).
Deliveries: Schedule package deliveries on your calendar
Deliveries is another package-tracking app supporting all major US carriers, including Amazon Logistics. The app neatly integrates with your calendar to add estimated delivery dates. Deliveries have moved from a one-time purchase option to the subscription model, with prices starting at $1 per month or $5 per year.
Outdated or missing tracking information
Did you perform all the steps above and then receive inaccurate or outdated tracking information? If the tracking info isn't updated or your order's estimated delivery date has passed, wait a day or two before reporting it as a lost package. In most cases, you receive inaccurate or missing order tracking information for the following reasons.
High rush during festive seasons
Amazon ships a high volume of orders during the festive seasons or Prime Day. Sometimes, your package's first scan occurs when it reaches the nearest regional hub. In that case, the tracking information appears close to the delivery date.
International orders
When you order Amazon products from a different region, the tracking info might not become available until it reaches the nearest Amazon warehouse in your area.
Amazon Marketplace orders
Did you order some items through Amazon Marketplace? Some sellers don't provide Amazon with tracking information, leaving you unable to see the delivery details in your Amazon account.
Is your Amazon package late?
Most Amazon orders arrive on time. However, due to the following reasons, you may receive your Amazon order after the estimated date:
- Wrong address
- Missing details such as apartment, building, floor, and unit numbers
- Severe weather conditions
- Your country's customs department
Is your Amazon order missing?
If your Amazon order is missing, go to Amazon's Find a Missing Package page for more information. You can also:
- Recheck the shipping address from your Amazon account.
- Check if someone accepted the delivery at your home or office.
- Look for a notice of attempted delivery.
- Find your package around the delivery location. The courier company may have left the package in a safe place.
- Report your missing package to Amazon if all else fails.
Track your Amazon orders up to your door
Did you score rarities like a PlayStation 5, an Omega Swatch MoonSwatch, or a mouth-watering discount on your favorite products on Amazon? Instead of holding onto an estimated arrival date, go through the steps above and track your shipment's journey in real time. If you frequently miss packages, you may want your package delivered to an Amazon Hub Locker.
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