UI OnlineSMis the fastest and most convenient way to reopen your claim. You can reopen your claim any time following the steps below:
Step 1: Access your UI Online account.
Log in to myEDDand selectUI Online.
Step 2: Select Reopen Your Claim.
SelectReopen Your Claimfrom the Notifications section of your UI Online homepage. This link will only appear if you need to reopen your claim.
Note:If you don’t seeReopen Your Claim, you may have older certifications that you need to complete before you can certify for new weeks. SelectCertify for Benefitsto complete the certifications. Report your work and earnings for any past weeks you worked. Answer all questions and submit your answers. Once your request has been submitted, a Confirmation page will appear. Print or save a copy for your records.
Step 3: Check your status.
Access your UI Online homepage to check the status of your request. If you successfully reopened your claim, we will let you know when to certify for benefits. If we need more information, we will schedule a phone interview with you. Your interview date and time will be sent by mail and will also appear in the Notifications section of your UI Online homepage. It may take up to 10 days to reopen your claim if we need to review it.
