What is Electronic ticketing, eCitation?
Commonly known as eCitation, electronic ticketing is a faster and more efficient way to generate reports and citations in the patrol vehicle. Capturing driver’s license (DL) information electronically by scanning the DL barcode, and or bar-codes from registrations or other forms, officers can complete their reports easily, quickly and error-free.
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How eCITATION ASSISTS WITH OFFICER SAFETY
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How Long does it take you to hand-write citations?
Hand writing citations is very time consuming and officers jeopardize their safety by spending too much time curbside using a manual process.
Handwritten citationscan take 15 – 20 minutes or longer to complete; by using an electronic citationprocess theaverage time of stop, data run and ticket entry is between 4-5 minutes. Getting you off the curb quicker and back on patrol keeping your communities safe.
Moving to an error-free citation system- electronic ticketing, eCitation speeds up the process and drastically reduces the number of illegible tickets.
See the simple eCitation workflow below:
[Video]: Handwritten vs electronic citations
Hear from three officers as they talk to the benefits of electronic citations with a 4910LR DL Reader compared to manually handwriting traffic citations.
The most frustrating thing would be after you wrote out a charge and you realized you didn’t write the right subsection and then there was a lot of crossing out and initialing….It’s gonna probably be dismissed on the charge, you feel like you’ve made a mistake and justice wasn’t done properly. – NY Officer
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WHAT ARE SOME OF THE BENEFITS?
Fast
No more hand writing the same forms over and over. The average time spent on an eCitation is reduced to 4-5 minutes!
Legibility
Eliminate illegibility errors and reduce your dismissals.
Efficiency
Improve your operational efficiency. Citations can be sent immediately from the squad car to the courthouse.
Safety
Improve your officer's safety. Get them off the dangerous side of the road ASAP.
Community
Less time on the side of the road means more time spent on patrol for your community.
Budget Savings
Reduce the need for grant writing.
Questions? Contact Us
Interested in more information on electronic ticketing, eCitation?Fill out this contact form and Julianne will respond within one to two hours on the same business day.
FEATURED CONTENT:
Your Guide to ecitation from start to finish
An introduction to Electronic ticketing
Start with the basics, what is ecitation?
Citations of yesterday & today
Learn the problems with paper. Learn how ecitation assists with Officer safety and help the community.
eCitation equipment
Learn about the equipment you need to get started.
Funding Tips
Funding is hard to come by. Discover investment tips.
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Additional resources
Take a look at some other helpful electronic ticketing resources.
Don’t see what you’re looking for? Click to visit our eCitation Resource Center.
Some resources you may find helpful:
- [Video]: An Officer’s Perspective – Learn what an Officer has to say about the 4910LR’s time savings, accuracy, speed, safety and more.
- [Case Study]: How a SC Agency uses the 4910LR – Learn how an Officer at St Matthews Police Department has gone from writing 10 to 30 traffic citations per week using the 4910LR DL reader.
Frequently Asked Questions
Most frequent questions and answers
What do I need to get started?
First you need to find out what mobile reporting software you are using or going to be using. Mobile reporting software is required to receive driver’s license data allowing you to process citations and incident reports. There are many public and private software applications available. Supported public sponsored applications include:TraCS, MOVE, eCWS, KYOPS, SECTOR, and E-TIX. Let us know if you have any questions on ecitation software.
What equipment do I need?
A typical squad car e-citation set up includes: software, the purpose built 4910LR driver’s license scanner, the 4910LR magnetic mount, a computer or tablet, a mobile printer with paper, and mounting equipment. View a full list of eCitation equipment, descriptions and valuable information here:
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Do I need software?
Driver’s license data input requires a software application to easily process citations, accident reports, warnings, or other incident reports. Both public sponsored and private software applications are available and we can help recommend the best software application for your agency. The 4910LR can be configured to work with most public and private software applications.
Examples of public sponsored software applications include: TraCS, digiTICKET, MOVE, eCWS, SECTOR, E-TIX, and KYPOS.
How do I mount a printer?
There are several mounting options available for the PocketJet7 including armrest, headrest and universal mounts. Other options are available for 4” printers.
Click for more information in our Patrol Vehicle Equipment Page.
How do I get a quote or a test and evaluation unit?
Easy!Click here to submit your request.
Or you can contact us directly by phone at800-830-9523or
emailinfo@L-Tron.com.
Who works with us?
3000+ municipalities across all 50 states have deployed our Law Enforcement equipment.
Click to view a list of agencies who work with us.
What's the Word on the Street?
We have been serving the Public Sector for 20 years. Our offerings are purpose-built for you. The 4910LR is a result of working directly with Law Enforcement to design a tool that fits your in-car needs. After listening to your voice; we built the 4910LR mag mount and released it in 2018.
The 4910LR DL reader is deployed in 3,000 + municipalities in all 50 states. Click here to see who we work with. We thank you for your partnership with us and for your business! Below are just a few of your notable comments:
"You guys have great service and a knowledgeable staff. I've met with some of your staff in person at vendor tables during police conferences and L-Tron has also been good to us and listened to our concerns and ideas in the past. We have a good working relationship."
OfficerNew York Police Department
"I was using an old scanner that looked like a gun with a big, heavy cord on it - like those Walmart scanners. The lights didn't work and it was bulky. It wouldn't read in the sunlight. It wouldn't read when the license is faded. I ended up manually typing my tickets and hating it."
Officer KSouth Carolina
“I must say, dealing with your company has been a great experience. The promptness of the responses and communication has been outstanding and I will be recommending your company to everyone in the law field.”
ScottChief of Police
The value for us is quicker turn around on jobs. Traffic stops and motor vehicle accident times are drastically cut when we use the 4910 to scan licenses and registrations. This makes our job easier, more efficient and gets us back on the road. When we have to manually enter data, we not only take longer but human error occurs. I don't know how many times I may have typed a name too fast and have transposed the letters only to find this out when I send my MVA in for review. The 4910 scans fast, accurate, and is very reliable.
OfficerNew York
"Gayle, Thank you for your kind words. You are first person I think of when we need something for our e-citations."
Chief of Police PA
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