Care & Maintenance - Faber-Castell USA (2024)

Ballpoint Pen Care & Maintenance
Older silver-plated styles will require polishing. The instrument will tarnish more so when not used frequently. The new platinum-plated styles do not require silver polish and will not tarnish.

Do not use solvents or cleaners to clean the pen. Using a soft cloth and water will usually remove any dirt.
Use a soft polishing cloth to wipe down and polish metal parts.
When not in use, it is recommended to retract the refill in order to prevent any staining on a shirt pocket for example.

The ballpoint pens that we offer have a twist action mechanism. There is no reason to remove the end cap that twists. Doing so will loosen the fit over time which will eventually cause a problem for advancing and retracting the refill.

Ballpoint pens can be used with strong writing pressure.

Rollerball Pen Care & Maintenance
Do not use solvents or cleaners to clean the pen. Using a soft cloth and water will usually remove any dirt.
Use a soft polishing cloth to wipe down and polish metal parts.

Older silver-plated styles will require polishing. The instrument will tarnish more so when not used frequently. The new platinum-plated styles do not require silver polish and will not tarnish.

When removing the cap to write for the first time, be gentle with it. Some styles twist off and some are pulled off. If you pull too hard and the wrong way, this may cause some of the barrels to crack. If you are not certain how to remove the cap, please view refill instructions.

The tip of the refill is metal and able to withstand extreme loads, thus allowing intense writing pressure. At the same time allowing even ink flow.

As the ink can dry out quickly, it is necessary to always recap the pen when not in use. Because it is liquid ink, it has a shorter life span than a ballpoint.

Fountain Pen Care & Maintenance
Your Style Is Unique:
The style of your handwriting is the most important factor when choosing the appropriate nib size. If your handwriting is small/tight, an extra fine or fine may suite you best. If your handwriting is large/fast or you are specifically looking for a signature pen, a broad may be more to your liking. Medium nibs are the most common as they fall between. Your fountain pen is unique to your writing style and should not be used by others. The nib adjusts to your handwriting.

While writing, do not press down hard. Doing so may result in ink flow problems. Skipping may occur when too much pressure is applied causing the nib to split, creating a gap which ink is not able to flow through.

Cleaning:
Never use alcohol or soap to clean the pen or nib.
Cleaning the nib is simply achieved by flushing the nib with lukewarm water. The nib may be flushed by placing it under the faucet. You may also flush the nib with water using the converter as if you were filling it.

Use a soft polishing cloth to wipe down and polish metal parts.
Older silver-plated styles will require polishing. The instrument will tarnish more so when not used frequently. The new platinum-plated styles do not require silver polish and will not tarnish.

If you experience ink on the grip section once the cap is removed, it may be due to shaking which causes the ink to spill into the cap and transfer to the grip. Clean the inside of the cap with a cotton swab until all ink is removed.

Travel Tip:
When traveling, keep the pen in an upright position. You do not need to worry about traveling by air with Faber-Castell fountain pens. The pens contain intricate feed systems that are tested. As long as the pen in an upright position when not in use, you should not experience a problem.

Pencil Care & Maintenance
Do not use solvents or cleaners to clean the pencil. A soft cloth and water will usually remove any dirt. Use a soft polishing cloth to wipe down metal parts.

Older silver-plated styles will require polishing. The instrument will tarnish more so when not used frequently. The new platinum-plated styles do not require silver polish and will not tarnish.

It is suggested to fill the pencil with 3 leads. Use no more than 5 leads at one time when refilling lead mechanisms. The e-motion and the discontinued Pocket Pencil are the only pencils that will hold 1 lead at a time.

Care & Maintenance

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    Faber-Castell USA (2024)

FAQs

Is Faber-Castell an American company? ›

Faber-Castell AG is a German multinational manufacturer of pens, pencils, other office supplies (e.g., staplers, slide rules, erasers, rulers) and art supplies, as well as high-end writing instruments and luxury leather goods.

How do I contact Faber-Castell? ›

Why is Graf von Faber-Castell so expensive? ›

Takeaways and Where to Buy

The 18k nib writes exceptionally well, and the intricate combination of wood and metal in the design, especially the GvFC signature clip and cap, render Graf von Faber-Castell pens unlike anything else on the market. Pricing on the Graf von Faber-Castell Classic typically runs from $400-500.

What is the oldest Faber-Castell product? ›

Faber-Castell is the world's oldest pencil manufacturer - founded in 1761. Select from the best quality graphite pencils in a wide variety of designs and colours.

Is Faber-Castell made in China? ›

Where are the pencils made? Faber-Castell has production sites in nine countries. At the headquarters in Stein (Germany), around 200 million wood-cased pencils are produced every year.

Why is Faber-Castell so popular? ›

Faber-Castell are renowned worldwide for their extensive selection of high quality drawing materials - from the iconic Graphite Castell 9000 Pencils to the innovative Polychromos Pencils Colour Pencils.

Who is Faber-Castell owned by? ›

The four siblings - Count Charles von Faber-Castell, Countess Katharina von Faber-Castell, Countess Victoria von Faber-Castell and Countess Sarah von Faber-Castell represent the 9th generation of the family business Faber-Castell. The shareholders want to set the course for a successful future for the company.

Is Graf von Faber Castell the same as Faber-Castell? ›

Graf von Faber-Castell is a brand of fine writing instruments from the German stationery manufacturer Faber-Castell. It includes a line of pencils, mechanical pencils, fountain pens, and rollerball pens.

How many employees does Faber-Castell have? ›

The company is characterized by continuity of ownership, an experienced management team and a stable employment base of about 8,000 employees worldwide.

What are the disadvantages of Faber-Castell? ›

They are hard to use. Let me explain: They give off a gritty quality (similar to that of charcoal) which makes them hard to blend with the rest of the drawing. It requires a lot of effort to make them work, many many soft layers and a lot of time.

Is Faber-Castell better than Staedtler? ›

Staedtler is better for technical and detailed drawings and Faber-castell pencils are better for loose sketches, like life drawing.

What did Faber-Castell do in WWII? ›

During WW2, Count Roland von Faber-Castell was at the helm of the ship until his drafting to the German army left the company under the leadership of the first out-of-family CEO, who was appointed by the Nazi party.

Are Faber-Castell polychromos worth it? ›

Absolutely! With lower quality pencils you might have to add several layers to get the color right. With the Polychromos you have a really nice color application right away.

What does the Faber-Castell logo mean? ›

The Jousting Knights in the Faber-Castell logo symbolize the brand's attributes, which correspond to those of a knight: Strength ● Assertiveness ● Nobility of Mind ● Fighting Spirit ● Continuity ● Reservation of Tradition.

Which country owns Faber-Castell? ›

Patrick von Faber-Castell and his siblings, Floria-Franziska of Hesse and Caroline Gotzens, own one of the most important collections of silver and jewellery in Germany.

Is Faber-Castell a good brand? ›

Faber-Castell Polychromos are undoubtedly one of the best colour pencils in the World. The colour pigments are super vibrant and they are nice and smooth. Another advantage is you can buy individual colours as and when you need and you need not have to buy a box everytime.

Where does Faber-Castell get their materials? ›

The drawing tools manufactured by Faber-Castell are primarily sourced from the company's own sustainable forests in Minas Gerais, Brazil.

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