NissanConnect Services App - Connect Your Phone | Nissan Dubai (2024)

FAQs

Why can't I connect to Nissan Connect? ›

Try signing in after a few minutes. A problem with your Wi-Fi or data connection can also prevent you from signing in to your NissanConnect app. Check your data connection to see if it's working. Another possible reason why you can't log in to NissanConnect is that you may have entered the wrong username or password.

Make sure the Bluetooth function on your device is on. If your Nissan vehicle includes navigation, press the phone button on your car's audio system. Then choose connect > connect new device. If your Nissan doesn't have navigation, press the Enter/Setting button on your vehicle.

If you cannot use your services, this is most commonly caused by poor network coverage. The NissanConnect App requires a stable connection to work. To ensure all services work as intended, please make sure you are in an area of good network coverage before opening the NissanConnect App.

Most Nissan vehicles manufactured in 2020 or newer, such as the Rogue or Pilot, receive a free 3-year trial subscription to NissanConnect. Feature availabilities depend on the model, trim level, packages, and other options. You can access your free trial by downloading the NissanConnect App on your smart device.

Download the NissanConnect app on your smartphone from the Apple Store or the Google Play Store. Create an account by entering your name, email, and password. Log in into your NissanConnect account with the email and password from Step 2. Enter your vehicle's VIN to connect your Nissan to your account.

Restart your phone and car's infotainment system

Restarting your electronic devices can be very effective. Turn off both your phone and the car's Bluetooth system, then turn them back on and try connecting your device again. This simple action often fixes many connectivity problems.

To activate your services, you will need to pair your vehicle with your NissanConnect Services smartphone app. First, please install the NissanConnect Services app on your smartphone and register to create an account. Please enter this code into your smartphone app. As soon as you've done this, you're good to go.

Nissan told the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset."

2 Nissan offers a variety of NissanConnect® Services packages, including a 5-year Select package trial and a 3-year Premium package trial for you to try out and choose from to best suit your needs.

Is Nissan connect Wi-Fi? ›

What is NissanConnect® In-Vehicle Data & Wi-Fi? In-Vehicle Data & Wi-Fi turns your car into a powerful Wi-Fi hotspot so you can stream, browse, share, and more from the comfort of your vehicle.

My Leaf is a simple, striving to be great looking, and fast open source alternative to the official NissanConnect apps from Nissan.

Every new Nissan comes with a 30-day free trial of the Wi-Fi hotspot. After the trial period, the plan costs $20 per month.

Nissan told the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset."

Most likely cause is incorrectly entering NissanConnect Services EV PIN or Password. Try to enter NissanConnect EV PIN and Password again; be careful to avoid mistyping and use correct upper and lower case.

Restarting your electronic devices can be very effective. Turn off both your phone and the car's Bluetooth system, then turn them back on and try connecting your device again. This simple action often fixes many connectivity problems.

You are also able to reset the infotainment to the factory settings by: Settings > NissanConnect Services > Reset All NissanConnect Svcs.